Warranty and Return Policy at PHILLIPS TRUCK & TRACTOR
At PHILLIPS TRUCK & TRACTOR, we stand by the quality of the heavy equipment we sell. To ensure your confidence in every purchase, we offer a comprehensive 14-day or 50 working hours warranty, along with a full money-back guarantee.
14-Day or 50 Working Hours Warranty
Every piece of equipment you purchase from us is covered by our warranty for 14 days or 50 working hours, whichever comes first. During this period, you can rest assured that your equipment will perform as promised.
If you encounter any issues within the warranty period, we will:
1
Assess the problem promptly.
2
Repair or replace the equipment as needed.
3
Ensure you have a fully functioning machine to keep your projects on track.
Full Money-Back Guarantee
We are committed to your satisfaction. If for any reason the equipment does not meet your expectations and you return it in its original condition within the warranty period, we will provide a full refund.
Refund Eligibility:
The equipment must not have any damage caused by improper use, negligence, or accidents.
It must be returned in the same condition as when it was purchased.
Why Choose Our Warranty and Return Policy?
Risk-Free Purchases: We want you to feel confident about every transaction.
Quality You Can Trust: Our warranty reflects the care and attention we give to maintaining our equipment.
Customer-Centric Approach: Your satisfaction is our top priority, and we strive to provide exceptional service at every step.
How to Claim Warranty or Refunds
1
Contact Us: Reach out to our support team with your purchase details and an explanation of the issue.
2
Assessment: We will guide you through the inspection or return process.
3
Resolution: Depending on the situation, we will repair, replace, or issue a refund for your equipment.
Questions? We’re Here to Help
If you have any questions about our warranty or return policy, don’t hesitate to contact our customer support team. At PHILLIPS TRUCK & TRACTOR, we are committed to your satisfaction and the success of your projects.
